Privacy Policy

Privacy Policy

Last updated: October 22, 2026

Giftedkeepsakes (“we,” “us,” or “our”) operates giftedkeepsakes.com. This policy explains what information we collect, why we use it, and the choices available to you when you browse our website, contact us, create an account, or place an order.

Information we collect

We may collect information you provide, including your name, email address, phone number, billing and shipping addresses, account details, order information, product selections, customer notes, support messages, and marketing preferences. Payment details are processed by our payment providers; we do not store complete payment card information on our servers.

We may also automatically collect device and usage information such as IP address, browser type, referring pages, pages viewed, approximate location, cookie identifiers, and information needed for security, fraud prevention, analytics, and order attribution.

How we use information

  • Process, fulfill, ship, and support orders.
  • Communicate order confirmations, shipping updates, refunds, and customer-service responses.
  • Maintain accounts, carts, and website functionality.
  • Detect fraud, abuse, security incidents, and technical problems.
  • Measure and improve our website, products, and marketing.
  • Send marketing email or SMS messages only where permitted and according to your choices. You can unsubscribe using the link or instructions in each message.
  • Comply with legal, tax, accounting, and regulatory obligations.

Cookies and similar technologies

We use necessary cookies for cart, checkout, account, security, and site preferences. We may also use analytics and advertising technologies to understand site use and measure campaigns. Browser settings can be used to block or delete cookies, but some store functions may stop working.

Abandoned carts

If you enter contact details during checkout and do not complete an order, we may retain the cart and contact information to provide checkout support or send a cart reminder where permitted. You can opt out of marketing messages at any time.

How we share information

We share information only as needed with service providers that help operate the store, including hosting, ecommerce, payment processing, production, shipping, email, customer support, analytics, fraud prevention, and legal-compliance providers. These providers may use information only to perform services for us or as permitted by their own disclosed terms and applicable law.

We may disclose information when required by law, to protect customers or our business, or in connection with a merger, acquisition, financing, or sale of business assets. We do not sell personal information for money.

Data retention

We retain information for as long as reasonably needed to fulfill orders, provide support, maintain business and tax records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary according to the type of information and purpose.

Security

We use reasonable administrative and technical safeguards, including HTTPS, to protect information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

Your choices and rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or objection regarding your personal information. You may also withdraw consent where processing is based on consent. We may need to verify your identity before completing a request.

Children

Our store is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

International processing

Your information may be processed in countries other than where you live. Where required, we use appropriate safeguards for international transfers.

Third-party links

Our website may link to services we do not control. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this policy to reflect changes in our practices or legal requirements. The latest version and update date will be posted on this page.

Contact us

Email: [email protected]
Address: 49 Smith St, Metuchen, NJ 08840, United States